What Information We Collect and Why
When you open an account, we collect your name, email address, phone number and the details you provide during identity verification. If you deposit using JazzCash, Easypaisa or Raast, we record the transaction reference, wallet ID and payment amount — enough to confirm the transfer and
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credit your account accurately. We also log your device type, browser version and session timestamps each time you access the platform, which helps us detect unauthorised login attempts and keep your account secure. Cookies track which sections of the site you visit so we can load
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pages faster on your next session. We do not sell your personal data to third parties. We share transaction records only where required to verify payments through local payment rail providers, or where applicable law in Pakistan requires disclosure. Retention periods depend on your account status
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and local regulatory requirements — inactive accounts are reviewed periodically, and data is deleted or anonymised in line with our internal schedule. If your account is closed, we retain certain records for the period required under applicable law before purging them.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.